What We Collect

For Customers: We collect the following information to process and complete delivery requests:

• Email address
• Phone number
• Location data (pickup and drop-off addresses)

For Riders: We collect the following information to enable delivery matching, communication, and real-time tracking:

• Email address
• Phone number
• Location data (used during active deliveries only)

How We Use Your Information

• To facilitate delivery requests between customers and riders
• To enable real-time tracking of deliveries
• To contact you regarding updates, confirmations, or issues with your delivery
• To improve the safety and efficiency of our service

Your Privacy Rights

We never sell your data. Your information is stored securely and only shared with trusted parties essential for completing your delivery (e.g., the assigned rider or customer).

You may request to:

• Access or correct your data
• Delete your account and associated information

Contact Us

If you have any questions about how your data is used, contact our support team at: support@dispatchhub.ng